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Why is the voice quality not that good?

Learn more about HD or premium voices

Kristy avatar
Written by Kristy
Updated today

HD voices in Speechify represent our premium voice offerings, designed to deliver superior audio quality compared to standard voices. These advanced voices require specific conditions to function optimally.

Several factors may affect the perceived voice quality in the iOS Speechify app.

First, ensure that the voice selected is one of the Premium voices. You can click this link to learn how to change the voice settings.

If you’re experiencing issues, try switching to a different Premium, Featured, or Cloned voice to see if the problem persists. If it doesn't improve, please check your internet connection. Premium voices are streamed from our servers and require a strong and stable internet connection to function properly.

You can also try restarting the app by fully closing and reopening it, or switching to a different Wi-Fi or data network.

If the issue continues, feel free to contact us via WhatsApp, Chat, or Email through the Support section in your Profile within the app. Or message us at [email protected] along with the details of the issue, the voice used, the original document, and a screen recording of the actual issue if it applies.

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