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Why do I have multiple subscriptions? What should I do?

Kristy avatar
Written by Kristy
Updated today

This could happen if you initially subscribed from one platform and then accidentally subscribed to another because you've used a different account.

For example, you started in iOS and also decided to use the Speechify Chrome Web Extension. If you logged in using the same credentials, it will detect your existing Premium plan. But if you accidentally logged in using a different credential, this creates a new account, and you could be prompted to start the premium trial in Chrome.

Here are the articles to cancel a subscription via:

If you still have any questions about multiple subscriptions on the app, please reach out to us. Here's how:

  1. Tap Profile

  2. Scroll down to Support

  3. Choose between WhatsApp, Chat, or Email

  4. We will attend to your concern as soon as we can.

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